Shipping policy
Shipping Policy
At Plant Perch, we strive to ensure a smooth and efficient shipping experience for all our customers. Please review our shipping policy for detailed information about how we handle orders and deliveries.
Processing Time
- Orders are processed within 1-3 business days.
- Orders placed on weekends or holidays will begin processing the next business day.
Shipping Options
- We offer a variety of shipping options at checkout to meet your delivery needs. Shipping times and costs vary based on location and selected method.
Shipping Coverage
- We currently ship within Canada and to select international locations.
- If you are located outside of Canada, please contact us to confirm shipping availability to your region.
Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. These costs will be displayed at checkout.
Tracking and Delivery
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Delivery times depend on the selected shipping method and destination. Please allow extra time for deliveries during peak seasons or unforeseen delays.
Lost or Damaged Packages
- In the unlikely event your package is lost or damaged during transit, please contact us immediately. We will assist in filing a claim with the carrier and provide a resolution.
Contact Us
If you have any questions or need assistance with your order, feel free to contact us:
- Trade Name: Plant Perch
- Phone: 905-857-8662
- Email: theplantperch@gmail.com
- Address: 26 McEwan Drive West, Unit #8, Bolton ON L7E 1E6, Canada
Thank you for choosing Plant Perch for your indoor gardening needs. We’re here to help every step of the way!
